MOHAMMAD ZIEN YAGHI
Regional Operations Manager | Project Coordinator | Strategic Lead
Baalbek, LB.About
Highly accomplished Regional Operations Manager and Project Coordinator with over a decade of experience leading complex initiatives and multidisciplinary teams across humanitarian and social sectors. Proven for driving operational excellence, optimizing workflows, and ensuring 100% compliance, resulting in significant improvements in service efficiency and organizational growth. Adept at strategic planning, stakeholder engagement, and data-driven reporting to deliver high-impact community programs and achieve critical organizational KPIs.
Work
Himaya
|Regional Manager
Baalbek, Beqaa, Lebanon
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Summary
Led regional operations and cross-functional field teams, ensuring alignment with organizational KPIs and fostering a high-performance culture.
Highlights
Directed comprehensive regional operations, consistently achieving over 95% alignment with organizational KPIs and upholding stringent quality standards across all field activities.
Supervised and mentored cross-functional field teams, fostering a high-performance culture through regular training and performance reviews, enhancing team productivity by 15%.
Streamlined reporting processes, ensuring 100% compliance with internal protocols and external partner requirements, which improved data accuracy for strategic decisions.
Managed critical stakeholder relationships across the region, successfully navigating complex operational challenges and ensuring program continuity and impact.
International Medical Corps (IMC)
|Case Management Lead
Baalbek, Beqaa, Lebanon
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Summary
Optimized complex case lifecycles and managed rigorous documentation to enhance service efficiency and support strategic decision-making.
Highlights
Implemented structured assessment and referral systems for complex case lifecycles, significantly increasing service efficiency by 20% and improving client throughput.
Maintained rigorous documentation and reporting systems, ensuring over 95% data accuracy for informed strategic decision-making and compliance with international standards.
Led a team responsible for case management, improving service delivery and client satisfaction through optimized workflows and timely interventions.
International Organization for Migration (IOM)
|Project Consultant
Baalbek, Beqaa, Lebanon
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Summary
Executed specialized field projects with a focus on logistical coordination and authored technical reports to inform senior leadership strategies.
Highlights
Executed specialized field projects, achieving 100% on-time completion by meticulously coordinating logistics and monitoring project milestones in real-time.
Authored comprehensive technical field reports, providing critical data and insights that directly influenced strategic adjustments by senior leadership.
Managed field-level stakeholder communications, ensuring seamless project execution and strong community relations for project success.
Makhzoumi Foundation / Act for Lebanon
|Project Coordinator
Baalbek, Beqaa, Lebanon
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Summary
Orchestrated large-scale training and awareness campaigns, managing logistics and budgets to deliver cost-effective community programs.
Highlights
Orchestrated large-scale training and awareness campaigns, successfully reaching over 5,000 community members through end-to-end logistical management.
Coordinated multi-site teams and managed project budgets of up to $150,000, ensuring cost-effective delivery of community programs with 98% budget adherence.
Collaborated with community leaders and stakeholders to ensure program relevance and maximize local engagement, resulting in higher participation rates.
Ministry of Social Affairs
|General Coordinator – Reproductive Health
Beirut, Beirut, Lebanon
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Summary
Led national reproductive health initiatives, coordinating between government bodies and community stakeholders to increase public engagement.
Highlights
Led national reproductive health initiatives, fostering critical public-private partnerships between government bodies and local community stakeholders.
Designed and implemented community outreach strategies that significantly increased public engagement in health programs by over 25% within six months.
Coordinated resource allocation and program scheduling across multiple sites, ensuring widespread access to essential health information and services.
Education
Lebanese University
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Master’s Degree
Psychosocial Support & Social Cohesion
Lebanese University
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Bachelor’s Degree
Social Sciences
Languages
Arabic
English
Skills
Operations & Leadership
Regional Management, Strategic Planning, Team Supervision, Mentoring.
Project Management
End-to-End Coordination, Resource Allocation, Monitoring & Evaluation (M&E), Project Lifecycle Management.
Communication & Stakeholder Management
Stakeholder Relations, Advanced Facilitation, Conflict Resolution, Public-Private Liaison.
Analysis & Reporting
Risk Management, Data-Driven Reporting, Case Management Systems, Technical Reporting, Grant Reporting.
Software & Documentation
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Professional Business Writing, Technical Documentation.
Media & Outreach
Media Coordination, Documentary Production Oversight, Community Outreach Strategies, Awareness Campaigns.